Page — FAQ Template
Accordion FAQ groups (Orders, Returns, Sizing, etc.). Contact form section usually disabled.
Overview
| Item | Detail |
|---|---|
| Template | templates/page.faq.json |
| Assign | Page → Theme template → page.faq |
| URL | /pages/{handle} (e.g. /pages/faq) |
| Main section | sections/faq.liquid |
Content structure
- Rich-text heading blocks (section intros)
- Accordion question blocks:
- Orders
- Returns
- Sizing
- (merchant-defined more)
- Contact form: disabled by default (enable if needed)
Step-by-step user journey
Step 1 — Open FAQ
- Footer Get Help → FAQ
Step 2 — Scan categories
- Section headings (Orders / Returns / Sizing)
Step 3 — Expand answers
- Click a question row
- The accordion opens (icons via
collapsible-icons-alt) - Read the answer
- Click again → collapse
Step 4 — Still need help?
- Enable the contact form below, or
- Link to the Contact page or an email address
Theme Editor tips
- Add and reorder question blocks in the FAQ section
- Answers allow HTML and links
- Enable the contact form section for inline support
<!-- BEGIN GENERATED: theme-editor -->
Theme Editor settings
Each section below links to its full settings reference — every setting with id, type, default and a screenshot of the panel.
| Section | Type | Settings | Blocks |
|---|---|---|---|
| FAQ | faq | 2 | 2 |
| Page | main-page | 0 | 0 |
Full index: settings reference
<!-- END GENERATED: theme-editor -->Related files
templates/page.faq.json
sections/faq.liquid
snippets/collapsible-icons-alt.liquid
sections/contact-form.liquid